Transportation & Deliver Policy

This Transportation & Delivery Policy is part of our Terms and Conditions ("Terms") and should be carefully reviewed along with our Legal Terms at https://staging.manytouches.com/term-of-conditions

Please carefully review our Transportation & Delivery Policy when purchasing our products. This policy will apply to any orders placed with our company.

SHIPPING & DELIVERY OPTIONS

The delivery will be operated by Many Touches and delivery timeframe will range from 7-10 days for Pre-order phase (you can refer to Pre-order TC) and 3-5 days for normal delivery.

The delivery timeframes provided are estimates and may vary depending on specific conditions.
Delivery time may be longer than the above estimated time in the following cases:

We or Our delivery partner cannot contact the Customer to deliver the goods.
The delivery address provided is incorrect.
In cases of force majeure due to natural disasters, epidemics, etc., we are not responsible for compensation for damages arising from not delivering on time as committed or not transporting goods to the agreed location. with customers.
During special days or holidays, due to general traffic policy restrictions (road bans for some vehicles, etc.), standard delivery times may be affected. We will contact you through one of the official customer service channels to reconfirm the delivery time if there are any changes.

CAN YOU CHECK YOUR GOODS UPON RECEIVING?

As soon as you receive the goods, please check the product immediately. When you discover that the type, quantity, or color of the product does not match your order, you notify us within 24 - 36 hours according to the contact information stated in this policy. Returning the product to you will be handled according to our return policy.

DOES MANY TOUCHES PROVIDE INTERNATIONAL SHIPPING?

At present, we do not offer international shipping. We will notify customers when this service becomes available in the future.

DISCLAIMER:

Many Touches shall not be liable for any damages, losses, or inconveniences arising from late delivery or any other unforeseen circumstances.

Force majeure event is an objectively occurring event during the transportation process that Many Touches and/or the designated carrier by Many Touches cannot overcome despite applying all necessary measures such as: earthquakes, rain, storms, floods, fires, wars, riots, accidents, legal regulations, requirements of competent authorities, etc.

FREQUENTLY ASKED QUESTIONS ABOUT RETURNS & EXCHANGES?

If you have any questions about returns or exchanges, please refer to our Returns Policy at: https://staging.manytouches.com/returns-policy

HOW TO CONTACT US ABOUT THIS POLICY?

If you have any other questions or comments, you can contact us via:
Email: contact@manytouches.com
Hotline: 1800 556 841